Contact Us

If you are in crisis please call:

Here 24/7 at 1.844.437.3247


KW Counselling Services
480 Charles St. East
Kitchener ON N2G 4K5

Phone: 519.884.0000
Fax: 519.884.7000

Registered Charity
#13053 8614 RR0001

To make an appointment
call: 519.884.0000
New clients call 519.884.0000 x222 for Intake

Our office is open from:
Monday – Thursday: 8:30AM to 8:00PM
Friday: 8:30AM – 5:00PM
Saturday & Sunday: Closed

Walk In Counselling Clinic hours are:
Thursdays from 12PM – 6PM

How can I make a complaint?

If you have a concern or complaint about the Agency, please talk with us.  If you have a concern or complaint about any aspect of the service you received or wish to appeal a decision of the Agency, speak to your counsellor.  If you are unable to resolve the difficulty informally, please use this form.

Map of KW Counselling Services

* GRT Route 7 Bus Stops #1883 and #2568 at the corner of King and Borden

Get directions to KW Counselling Services