If you are in crisis, visit the hospital emergency room or
call our community partner ‘Here 24/7’ at 1-844-437-3247, or call 911.

Contact Us

  • KW Counselling Services Inc.

    480 Charles St. East
    Kitchener ON N2G 4K5
    Phone: 519-884-0000
    Fax: 519-884-7000

    KW Counselling Services is on the traditional territory of the Anishinaabe, Haudenosaunee and Neutral Peoples. Our offices sit on the Haldimand Tract which runs almost 10 kilometres deep on either side of the Grand River.

    Registered Charity
    #13053 8614 RR0001

  • Get started with counselling

    Request an Appointment

    Call 519-884-0000

    Our office is open from:
    Monday – Thursday: 8:30AM to
    8:00PM
    Friday: 8:30AM – 5:00PM
    Saturday & Sunday: Closed

    Without your permission, we will not communicate with you via e-mail, text message or voicemail. E-mail is not a secure method of communication and we do not recommend using it. If you are in crisis, do not try to contact us via e-mail.

  • Contact

    To reach the following people/departments, please call 519-884-0000 and their extension:

    Executive Director
    Rebecca Webb (x216)

    Human Resources
    Allison Bird Brenner (x203)

    Finance/IT
    Noel Blake (x225)

    Student Placements/Volunteering
    Veena Kaur (x219)

    Donations/Events
    Natalie Sorbara (x211)

  • GRT and ION Route Directions

    1 GRT Route 7 bus stops #1883 & #2568 at the corner of King & Borden
    2 ION stop: Borden
    3 GRT Route 2 bus stops at #1388 & #1389 at the corner of Charles and Borden
    4 GRT Route 205 bus stops at #1390 & #1391 on Borden Avenue