Counselling Programs

NOTE: During the pandemic we are providing video and phone counselling services.

KW Counselling Services offers a variety of therapeutic counselling services to individuals, couples, families and groups.  Therapeutic counselling is a specialized service that addresses the psychosocial, emotional, behavioural, relational and mental health needs of individuals, couples and families in the Region of Waterloo.  Therapeutic counselling services are informed by individual and family values and goals with an emphasis on growth, development and change. Services are available for up to eight (8) sessions.

Focusing on your strengths, we offer a diverse range of programs to assist you or your family with a wide variety of issues including:

  • Personal or Job Stress
  • Relationship Issues
  • Alcohol and Drug Use
  • Anger Management
  • Lesbian, gay, bisexual, transgender, questioning (LGBTQ2+) issues
  • Parenting
  • Balancing Work and Family
  • Financial Issues
  • Anxiety and Depression
  • Trauma
  • Grief and Loss
  • Woman Abuse/Intimate Partner Violence or Domestic Violence
  • Adjusting to Life in Canada

We are committed to making our services accessible. If you have a need for counselling in another language, please speak to your Intake Worker about what might be available. Subject to change, currently we have therapists on staff that speak Polish, Spanish, Russian, Farsi, Serbian, Croatian, Hindi and Punjabi.

Getting Started with Counselling

Services for individual, couple, family or group counselling. can be accessed by calling our Intake Team at 519.884.0000 x222. You can download our Terms of Service here.

For general intake inquiries

Professional and confidential services are provided by over 25 experienced therapists and supervised placement students. All of the therapists at KW Counselling Services have minimum of a Masters degree in Social Work or a related field and experience working with individuals, couples, children, teens, and families on a variety of topics.

Placement students at KW Counselling Services come from the Master of Social Work program at Wilfrid Laurier University, the couple and Family Therapy Program at the University of Guelph, or other recognized institutions.

Click on a program name below for more information, referral process and any associated fees. For more information, download one of our KW Counselling Services Brochures.

Programs for Everyone

Programs for Specific People

The Agency’s therapeutic counselling service is informed by knowledge of human development across life span, counselling theories, best practices, and rests on the knowledge the psychotherapist/social worker has of safe and effective use of self. The psychotherapist/social worker applies knowledge of a wide variety of presenting concerns and human situations. The psychotherapist/social worker also incorporates into practice knowledge of the community’s environment and resources. The psychotherapist/social worker practices in ways that honour the principles of unconditional positive regard, client right to self-determination, and anti-oppressive practice.