Strategic Priorities

KW Counselling Services has four Strategic Priorities for 2020-2023. These were adopted by our Board of Directors during our triennial strategic planning process in 2020.

Accessibility, Responsiveness, and Quality of Service

In the next three years, we will:

Collaborate with our clients, funders and service delivery partners to simplify access to our services, reduce wait times, and identify and remove barriers.


In the next three years, we will:

Be a leader in the development of innovative whole-community solutions. We will work to build healthy relationships with partner organizations while maintaining our values, identity and culture.

Employer of Choice

In the next three years, we will:

Build opportunities for growth and development for staff, and foster a culture or resiliency, and wellness.

Financial Sustainability

In the next three years, we will:

Continue to seek innovative partnerships to control costs and enhance our service offerings, while maintaining and deepening a diversity of funding sources.