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Update March 25, 2020

posted by KWCS Staff

To our community,

We know isolation and social distancing can be hard and we’re here to help by offering counselling sessions via phone and video chat – completely free of charge until April 5th.

To book your free session, please call 519.743.6333

With our partners in the Counselling Collaborative of Waterloo Region, we have partnered with the Local Health Integration Network to provide free counselling sessions via phone or video chat until April 5th.

Please note, sessions via phone or video are for those seeking support for mild to moderate symptoms of anxiety, depression and stress.  For those experiencing severe symptoms or in crisis please contact Here 24/7 at 1.884.437.3247.

If you are currently a KW Counselling Services client and need to speak with a counsellor, please call us at 519.884.0000 and leave a message. One of our counsellors will return your call.

We encourage everyone to follow the guidance of the Region of Waterloo Public Health for everyday preventive actions to help prevent the spread of viruses. Visit for the most up to date COVID-19 news and recommendations.

Thank you for your patience and for helping us social distance to keep our community well. Please continue to visit for the most up to date information